Sep 20, 2016 - Proxidyne today announced the addition of Response Time Analytics to its latest release allowing retail and other managers to continuously monitor staff response times empowering them to adjust staff levels and training to improve sales and customer service. Each button or sensor is tracked individually so its response time data can be compared with data from other workflows in the same locations or across workflows at any or all of the locations monitored by the Proxidyne Platform.
Sep 13, 2016 - Proxidyne today released its Proxidyne Survey Button that measures customer and employee satisfaction in real time via the firm's distributed wireless sensor platform. Visualize trends and identify issues by placing Proxidyne wireless Survey Buttons throughout your locations to measure customer satisfaction and employee satisfaction and view results in customizable graphs on a web portal. It is available immediately to new and existing customers with Proxidyne Platform 4 and above.