June 10, 2010 in Services (F)
[prMac.com] New York, NY - The numbers can be shocking and scary to parents. 63 percent of tech-savvy teens say they know how to hide what they do online from their parents - either by clearing browser history (32 percent) or creating private email addresses and social networking profiles (16 percent) - while another 11 percent of young users report having successfully disabled parental controls intended to block access or filter content, according to a Harris Interactive-McAfee study.
As kids become increasingly savvy in thwarting parents' attempts to control or monitor their online activities, Macsupport.com, the premier provider of remote technical support for Macintosh(R) computers, today announces a new service and free trial to help parents balance the use of parental controls to protect their children from online dangers while at the same time preserving the intrinsic utility of their high-performance computers.
"There are a myriad of tools available to help parents keep their children safer online; however, many parents don't know about Mac-compatible programs, or struggle to install or activate effective controls without undermining the general functionality of their machines," explains Tony Ricciardi, co-founder of Macsupport.com. "Macsupport.com's Parental Controls offering is designed to help users address online safety concerns using compatible resources whilst maintaining the integrity and functionality of Mac technology." Parents are invited to sample the service via an easy-to-use coupon code.
Fusing together more than two decades experience in Mac computer technical support with a convenient phone and remote-access platform, Macsupport.com's Parental Controls offering addresses two key components of online safety: restricting the system interaction and restricting content. While the former limits application access, ability to delete browser history and files and ability to change passwords, the latter seeks to prevent objectionable or "blacklisted" content from being accessed. More specifically, proactive parents can customize the service offering to mitigate online risks in any of the following areas:
* Website restrictions
* Email and chat restrictions
* Social media restrictions
* Internet time limits
* Online activity logs, browsing history and key capture
In addition to the intense training session offered by Macsupport.com's parental control package, users will have access to significant discounts on a suite of software that extends and enhances the value of the package, including software to better filter contact, safely browse the web, and more effectively monitor computer use than the built-in software.
"While technology will never replace education about the dangers of the Internet and adult supervision, effective implementation of parental controls can help mitigate key risks by blocking obscene or inappropriate sites, limiting computer usage and limiting contacts," continues Ricciardi.
For more information about Macsupport.com's Parental Controls service offering - available at a competitive rate of $129 per session - or any of the company's other technical support offerings for Macintosh computers and Apple accessories, visit Macsupport.com or call (707) YOUR-MAC. Software discounts are only available to those purchasing full package and are not a part of the free trial.
Macsupport.com is a premier remote technical support center for Macintosh(R) computers. With over two decades of technical support experience, Macsupport.com fuses friendly, informative telephone support with sophisticated remote control software to assist users with various technical issues in an effort to make the user experience of operating a Mac - alone or in conjunction with other Apple(R) accessories - as seamless as possible. Macsupport.com is not affiliated with Apple or any of its subsidiaries.