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	<title>prMac Tag 'Customer Support'</title>
	<description>prMac serves to enhance the visibility of press releases in the Mac world, offering Mac-centric news media distribution services as well as top-notch RSS feeds.</description>
	<copyright>&#xA9; 2013 prMac</copyright>
	<link>http://prmac.com/</link>
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			<title>New Edition Of FAQ Customer Support App Brings Markdown Support</title>
			<link>http://prmac.com/release-id-55735.htm</link>
			<guid>http://prmac.com/release-id-55735.htm</guid>
			<pubDate>Thu, 21 Mar 2013 09:15:00 CST</pubDate>
			<description>Soluble Apps announces FAQ- Markdown Email Composer, a new edition of their unique FAQ app for mobile customer service that includes support for the rapidly-growing Markdown language. FAQ serves to solve the problem of handling customer support email. With FAQ, customer replies can be combined with loads of opening and closing phrases to perfectly reflect the tone of your customer's query. Just make the appropriate selections, and the perfect reply email is instantly created for you.</description>
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		<item>
			<title>FAQ: The iPhone app that helps you help your customers</title>
			<link>http://prmac.com/release-id-51441.htm</link>
			<guid>http://prmac.com/release-id-51441.htm</guid>
			<pubDate>Fri, 30 Nov 2012 05:30:00 CST</pubDate>
			<description>Soluble Apps today announces FAQ- Email Composer 1.1, an update to their unique productivity app for iOS devices. FAQ serves to solve the problem of handling customer support email. With FAQ, customer replies can be combined with loads of opening and closing phrases to perfectly reflect the tone of your customer's query. Just make the appropriate selections, and the perfect reply email is instantly created for you. Version 1.1 adds support for iPhone 5 and iOS 6, Topic duplication and more.</description>
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		<item>
			<title>Replies 1.0 for OS X: Email App Designed Especially for Customer Support</title>
			<link>http://prmac.com/release-id-35030.htm</link>
			<guid>http://prmac.com/release-id-35030.htm</guid>
			<pubDate>Thu, 08 Dec 2011 05:00:00 CST</pubDate>
			<description>Today uncomplex introduces Replies 1.0 for OS X, their new email app designed especially to assist users in handling customer support emails. Replies features reusable text snippets, prioritization of incoming requests, pending and resolved message tracking, threaded email messages and responses, and a 15-second delay on all outgoing emails, reducing unintentional messaging. Replies organizes all messages into conversations, and it groups all related messages together, reducing inbox clutter.</description>
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