prMac serves to enhance the visibility of press releases in the Mac world, offering Mac-centric news media distribution services as well as top-notch RSS feeds. © 2013 prMac http://prmac.com/ en-us http://prmac.com/release-id-35030.htm http://prmac.com/release-id-35030.htm Thu, 08 Dec 2011 05:00:00 CST Today uncomplex introduces Replies 1.0 for OS X, their new email app designed especially to assist users in handling customer support emails. Replies features reusable text snippets, prioritization of incoming requests, pending and resolved message tracking, threaded email messages and responses, and a 15-second delay on all outgoing emails, reducing unintentional messaging. Replies organizes all messages into conversations, and it groups all related messages together, reducing inbox clutter. http://prmac.com/release-id-34537.htm http://prmac.com/release-id-34537.htm Tue, 29 Nov 2011 03:00:00 CST Bitbase Technologies Inc. recently released The NonHelpDesk 1.0 for iPhone, iPod touch and iPad users. A newly launched product in the App Store, NonHelpDesk makes a hilarious mockery of those annoying automated help desk systems. Professionally recorded audio messages convincingly deliver funny helpline options that are perfect for playing pranks or just having a laugh. The download is free of charge and includes five messages, with an in-app purchase available that unlocks an additional six. http://prmac.com/release-id-28597.htm http://prmac.com/release-id-28597.htm Tue, 26 Jul 2011 08:00:00 CST California based innovator, Web Help Desk today announced that the Web Help Desk fully supports the newly released Apple operating system, Mac OS X 10.7 Lion. From its inception, the Web Help Desk established itself as the leading ITSM solution running on the Mac OS platform. Web Help Desk's centralized approach to ITSM simplifies the management of IT services in a heterogenous environment, and provides portability across platforms when needed. http://prmac.com/release-id-14535.htm http://prmac.com/release-id-14535.htm Thu, 15 Jul 2010 10:25:00 CST Pennsylvania-based CG Software, LLC, today announces the release of Computer Admin Pro 5.0, their integrated asset management and help desk tracking software for Mac OS X or Windows. Based on the latest version of the FileMaker Pro database engine, the application offers a complete solution to storing and searching any data relating to computer hardware, software, maintenance, and repairs. Technicians can use a web browser to easily manage job tickets, including creating, editing, and closing. http://prmac.com/release-id-3996.htm http://prmac.com/release-id-3996.htm Thu, 08 Jan 2009 12:23:00 CST UniPress Software, European distributor of the Web Help Desk Software, announced attendance to the 2009 BETT Show, 14-17 Jan. in Olympia, London. The Web Help Desk Software is a leading cross-platform help desk software solution for all educational institutions from higher education universities to the smallest lower schools. Visit UniPress at Stand V18 to register for a free gift. Download the Free Web Help Desk Software Edition for a sample of UniPress's ICT software solutions. http://prmac.com/release-id-2838.htm http://prmac.com/release-id-2838.htm Tue, 16 Sep 2008 08:43:00 CST MacsDesign Studio LLC, developers of the leading cross-platform help desk software solution, Web Help Desk, today announced seamless integration with Apple Remote Desktop 3, Apple's award-winning desktop management system for Mac OS X. The easy access to ARD information and instant remote control connectivity from within the Web Help Desk promises to boost technician productivity and raise the bar on customer satisfaction.