Dec 05, 2008 - HyperQuality, Inc. the premier contact center business intelligence firm, announced today the addition of Mike Schonberger as Senior Vice President of Sales. Schonberger, with 25 years of sales and marketing experience, will lead the sales effort as the company continues to expand its software and services offerings.
Dec 05, 2008 - Leading Business Intelligence Firm Strengthens Data Security. HyperQuality, Inc. the premier contact center business intelligence firm, announced today that it has received certification of PCI-DSS - Payment Card Industry Data Security Standard - for its quality assurance services and reporting software from the Qualified Security Assessor (QSA) - Control Case.
Nov 03, 2008 - Hosted software solution helps contact centers improve with speed, ease, and flexibility. HyperQuality, Inc. announced today the launch of ClearMetrix. ClearMetrix is the first hosted software solution to help companies of all sizes improve contact, operational and marketing performance, driving improvements in the metrics that are important to them.