November 6, 2011 in Technology (F)
[prMac.com] Singapore, Singapore - Hoiio introduces IVR (Interactive Voice Response), a technology that allows a human to interact with a machine through the use of keypad inputs from a phone. It is most commonly seen in support hotlines and telephone banking, which present callers with IVR menus that connect callers to the correct departments.
Typically, to create an IVR system, specialized hardwares and softwares have to be set up and connected to the PSTN (Public Switched Telephone Network). It is expensive, difficult and often out-of-reach to individual developers.
Hoiio has therefore created a solution that caters to these individual developers, or to be exact, web developers who writes program in the world of HTTP. They have created simple to use IVR APIs (Application Programming Interfaces) which prescribe how an IVR menu call workflow should be.
"Instead of spending months to setup the hardwares and softwares, Hoiio IVR API let developers create what they need in less than a day." explained Junda Ong, product lead of Hoiio API. "What's more, Hoiio host it's infrastructures on the cloud, making it cost effective and robust to scale."
With IVR APIs made available to any web developers, there may be a boom in voice apps for non-smartphone. You might one day be able to access your twitter feed, or write your blog, over a phone call, without accessing the Internet.
Based in Singapore. Hoiio provides Voice & SMS API for developers. Founded in 2007 with the vision of revolutionizing the way people are being connected. Understanding the importance of having an innovative and reliable product, we have a strong focus on R&D, patents in IP network based unified communication system and a close partnership with first-tier Telco provider. Copyright (C) 2011 Hoiio All Rights Reserved. Apple, the Apple logo and Mac OS X platforms are trademarks of Apple Inc. in the U.S. and/or other countries.