iPad-Based Feedback Kiosk App Provides Real-Time Customer Feedback

December 2, 2020 in Business (E)

[prMac.com] Newport Beach, California - SurveyStance today is proud to announce the release and immediate availability of SurveyStance Pro - Survey Stance Feedback Kiosk 7.0, an important update to their popular real-time customer feedback app for iPad devices. By launching the app and placing it in the provided secure stand in a high-traffic area, users can capture immediate feedback from customers, as they tap a range of emoji smiley faces to respond to questions.

SurveyStance Pro offers frictionless customer feedback, by allowing customers or employees to answer quick, one-tap survey questions. The app allows participants to tap their finger on the iPad's screen to use smiley emoji, stars, thumbs up or thumbs down, a numeric scale, Yes/No, and custom forms of input.

"The SurveyStance Feedback Kiosk is an iPad based Survey Kiosk designed to capture real time customer feedback or employee feedback while they are in the moment," shares SurveyStance executive Natalie Nicole. "Setting up the Feedback Kiosk at your business is simple, as SurveyStance provides everything you need, including the iPad, the iPad Stand Kiosk, the Emoji Based Feedback Software, and detailed customer feedback reporting and dashboards."

SurveyStance Pro allows customers to provide in-person answers to surveys, allowing companies to gain immediate feedback. Quick and easy questions maximize user response, and there is no need for those lengthy email surveys that most customers don't even bother to fill out.

Using the SurveyStance Feedback Reporting Portal, clients can track numerous items of data, including customer satisfaction levels, the time of day when customers are most happy as well as least happy, why customers feel the way they do, and more. Instant email or text alerts are available to alert users to negative reviews, so they can act on them quickly.

Features of SurveyStance Pro - SurveyStance Feedback Kiosk 7.0 include:

* Instant notifications when feedback is received
* The ability to create a customized welcome screen with company logo
* Upload a Logo, Customized Text, Choose Colors and Custom Questions
* Survey Reset Timeout resets survey to first question when survey is not completed
* Offline Mode captures feedback even without WiFi - Syncs when WiFi is available
* Prevent fake rates by requiring 'Swipe to Start Survey'
* Feedback Dashboard provide 24/7 access to customer feedback dashboards
* Automated reports sent to user's email on a weekly basis
* Kiosk Lock Mode prevents anyone from closing the survey
* Can be left unattended, making it perfect for 24/7 responses
* Skip question logic allows displaying questions based on previous responses
* Much more

The SurveyStance Pro - SurveyStance Feedback Kiosk system is available in Software Only, Full Kiosk, and Enterprise options. The company offers a full service Survey Kiosk experience to allow a client's customers or employees to capture immediate feedback.

The Full Kiosk option provides the required software, an iPad, a secure stand, remote iPad management, one-on-one personalized setup, a dedicated account manager, and more. An Enterprise option also includes custom reporting and API integrations. The Software Only option is available for clients that already have an iPad and Kiosk Stand. A free software trial is also available to pilot via their website.

Device Requirements:
* Compatible with iPad
* Requires iOS 10.0 or later
* Compatible With iOS 14
* 82.9 MB

Pricing and Availability:
SurveyStance Pro - SurveyStance Feedback Kiosk 7.0 is free and is available worldwide exclusively through the App Store in the Business category. The app requires a paid company subscription prior to usage. All pricing plans are on a month-to-month basis. Pricing starts at $29/mo per device kiosk. Plans are also available starting at $59/mo that include the iPad and stand. For more information, contact SurveyStance.

SurveyStance is a passionate and dedicated team of rockstars. They wake up everyday focused on helping businesses take the friction out of communicating with customers, employees, and visitors. The company is based out of sunny Southern California but they serve their clients all around the world. The company's mission is to ensure that every business is collecting customer and employee feedback for continuous improvement opportunities. The team is committed to going above and beyond for their clients. All Material and Software (C) Copyright 2020 SurveyStance. All Rights Reserved. Apple, the Apple logo, iPhone, iPod and iPad are registered trademarks of Apple Inc. in the U.S. and/or other countries. Other trademarks and registered trademarks may be the property of their respective owners.


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